4.3.2.4a Manage Payment Arrangement : Manage Payment Arrangement Detailed Process Model Description : 1.4 Create Payment Arrangement SA

1.4 Create Payment Arrangement SA
Reference: Manage Payment Arrangement Process Model - Page 1 for the business process diagram associated with this activity.
Actor/Role: CC&B
Description: When the CSR or Authorized User initiates the Create Payment Arrangement action, a Payment Arrangement Service Agreement is typically created in Pending Start Status. If configured, the Payment Arrangement Service Agreement can be activated immediately. The installment amount is set as the recurring charge amount for the Service Agreement. The defined delinquent debt is transferred from the original Service Agreements to the Payment Arrangement Service Agreement. The Payment Arrangement debt is now considered current until billed. Refer to 3.3.2.2 Start Non-Premise Based Service.
Manual Process: The CSR or Authorized User changes the status of the Payment Arrangement Service Agreement to Active.
Automated Process: If configured CC&B creates and activates the Payment Arrangement Service Agreement, otherwise the Payment Arrangement Service Agreement is activated the next time the Service Agreement Activation background process is executed.
Entities to Configure
Business Objects
Available Algorithms

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